Privacy Policy for Helderberg Water Delivery App Effective Date: Monday 20th of November 2023

Welcome to the Helderberg Water Delivery App. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our application, you agree to the terms outlined in this policy.

Information We Collect:

1. User Provided Information:

1. When you register for the Helderberg Water Delivery App, we may collect personal information such as your name, contact details, and address.

2. Order Information:

2. To process water delivery orders, we collect information related to your order, including delivery location and water quantity.

3. Location Information:

3. We may collect and use your precise location data to facilitate accurate delivery services.

4. Device Information:

4. We may collect information about the device you use to access our app, including the device model, operating system, and unique identifiers.

How We Use Your Information:

1. Order Fulfillment:

1. We use the information you provide to fulfill your water delivery orders and ensure accurate delivery to your specified location.

2. Communications:

2. We may use your contact information to communicate with you about your orders, app updates, promotions, and other relevant information.

3. Improvement of Services:

3. We analyze user data to enhance and improve our app’s functionality, user experience, and the quality of our services.

4. Legal Compliance:

4. We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing:

1. Service Providers:

1. We may share your information with third-party service providers who assist us in delivering our services, including payment processing and delivery logistics.

2. Legal Requirements:

2. We may disclose your information if required by law or in response to a subpoena or similar legal process.

Security:

We prioritize the security of your personal information and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction.

Your Choices:

You can control the information you provide to us and how we communicate with you. You may update your account information and preferences within the app settings.

Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact us at [insert contact information].

Thank you for using the Helderberg Water Delivery App!

Helderberg Water Supplies, Somerset West, Haarhof Road, Cape Town, South Africa, info@helderberg-water.co.za, +27 (0)73 8780 761